Select Clients / Continuity of Operations (COOP) and Business Continuity Plan (BCP)
Municipality of Anchorage, Alaska Tidal Basin was hired to develop a Departmental Continuity of Operations (COOP) plan template for the Municipality of Anchorage (MOA), Alaska. In 2018, guidance was released from the MOA Office of Emergency Management (OEM) to assist individual departments within the MOA with creating COOP plans for their departments. In some cases, these COOP plans started but often were not completed. COOP planning became a significant issue in the MOA during the COVID-19 pandemic. Some plans were created but were very specific to the pandemic and didn’t take an all-hazards approach. Some MOA department staff felt that the initial guidance released in 2018 was difficult to understand. Tidal Basin delivered the following to the MOA: • P lanning meetings to engage with stakeholders, create the vision, and discuss the major components for creating the COOP Plan template. • F irst draft of the Departmental COOP Plan template, for review, discussion, and input with department continuity planners. • A second planning meeting to receive input and discuss the approach of the workshops. • D evelopment and dissemination of six incremental worksheets to assist continuity planners with collecting information prior to the workshops to facilitate their plan development. • F inal version of Departmental COOP Plan template, formatted as an annex to the MOA Emergency Operations Plan. • T wo on-site workshops to provide training and assistance directly to MOA department continuity planners. Dallas-Fort Worth International Airport Dallas-Fort Worth International (DFW) Airport welcomes more than 63 million customers annually, elevating DFW to one of the world’s most frequently visited superhub airports. DFW airline partners provide, on average, 149 domestic and 58 international nonstop destinations worldwide. The airport also serves as a major economic generator for the North Texas region, producing more than $37 billion in economic impact annually. Daily operations support more than 2,000 flights daily, making it one of the busiest aviation operating environments in the world. Tidal Basin worked with the DFW Airport Office of Emergency Management to develop a detailed and usable Continuity of Operations (COOP) plan, as well as annexes and a field operating guide to aid in: • E ffective communication and engagement with employees, customers, and stakeholders during irregular operations • E fficient reconstruction of essential services following a disruption • C ustomer and revenue preservation while ensuring the safety of all customers and personnel
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COOP / BCP Services
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